Questions & Answers

Here we answer all the frequently asked questions. If there is anything else you want to know, do not hesitate to contact us.

Parking is not available in the Old Town area and access the Kaiser Max Appartement building is only permitted between 6 and 10.30 a.m. So you cannot drive right up to the building. We recommend that you park your car in one of the garages close by (Congress Garage, market square garage, town hall garage), with rates available from € 16.00 per day.

All prices include free use of WLAN, dishes and crockery, towels and bed linen. Local taxes and final cleaning are not included. Local taxes are € 2.00 per person, aged 15 and over. Final cleaning is € 68.00 per apartment.


Of course, should for professional or other reasons you want to spend more time in Innsbruck that is indeed possible. Just ask us!


Your apartment is available from 3 p.m. We would ask that you vacate your apartment by 10 a.m. on the day you are due to depart.


No, we would point out that are apartments are non-smoking, without exception.


Free WLAN is indeed provided in the apartment.


If you would like to avail of interim cleaning we can arrange that for you. Costs by agreement.


On request we can replace all of your bed linen during your stay and supply fresh towels. The rate for this is € 3.00 per item.


Please understand that pets are not allowed in the apartments.