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  • Questions & Answers

    Where in the vicinity can I park my car?

    Parking is not available in the Old Town area and access the Kaiser Max Appartement building is only permitted between 6 and 10.30 a.m. So you cannot drive right up to the building. We recommend that you park your car in one of the garages close by (Congress Garage, market square garage, town hall garage), with rates available from € 14.00 per day.

    What is included in the price?

    All prices include free use of WLAN, dishes and crockery, towels and bed linen. Local taxes and final cleaning are not included. Local taxes are € 1.00 per person, aged 15 and over. Final cleaning is € 35.00 per apartment.

    Are longer stays available?

    Of course, should for professional or other reasons you want to spend more time in Innsbruck that is indeed possible. Just ask us!

    When do I have access to the apartment and when do I have to leave again?

    Your apartment is available from 2 p.m. We would ask that you vacate your apartment by 10 a.m. on the day you are due to depart. Availability permitting, you may vacate your apartment at 12 p.m. and check-out at 12 p.m. There is a € 20.00 charge for this.

    Is smoking permitted in the apartments?

    No, we would point out that are apartments are non-smoking, without exception.

    Is there Internet in the building?

    Free WLAN is indeed provided in the apartment.

    What is the rate for interim cleaning of apartments?

    If you would like to avail of interim cleaning we can arrange that for you. Costs by agreement.

    Is fresh linen available during a stay?

    On request we can replace all of your bed linen during your stay and supply fresh towels. The rate for this is € 3.00 per item.

    Are pets permitted?

    Please understand that pets are not allowed in the apartments.

    Interesting facts from A-Z

    Additional useful information about your stay in our Kaiser Max Design Appartements is available here in German, English and Italian.. >To the Download.

    NEW: Pets are no longer allowed in our apartments.